Answers on every channel
WhatsApp-first, plus web chat, voice, SMS and email — one conversation, one memory, whichever way the customer reaches you.
Pulse is the AI customer-service platform that replies in seconds on WhatsApp, voice, web and SMS. It stays grounded in your own knowledge, escalates to your team when it matters, and localises to every region you serve.
No credit card · 14-day free trial · Deploys to your data-residency region
Pulse unifies your customer conversations into a single AI agent that knows your business, works around the clock, and hands to a human the moment judgement is needed.
WhatsApp-first, plus web chat, voice, SMS and email — one conversation, one memory, whichever way the customer reaches you.
Retrieval-augmented answers cite your own documents, policies and catalogue. If it isn't in your knowledge base, Pulse won't invent it.
Complex or sensitive cases escalate to your team with full context and warm transfer — supervisors can step into any live conversation.
Modern customers expect an answer now — at midnight, at peak, in their language. Pulse closes that gap without adding headcount.
After hours, holidays, sudden spikes — Pulse answers every enquiry in seconds, so no lead ever goes cold waiting for a reply.
Routine questions, order checks and bookings resolve automatically. Your people spend their time on the cases that genuinely need a human.
Every channel and every language gives the same accurate, on-brand answer — drawn from your knowledge base, never improvised.
Not a chatbot bolt-on — a complete, enterprise-grade service platform.
WhatsApp, web chat, SMS, voice and email in one place — with a single conversation history that follows the customer across channels.
Natural voice calls and outbound campaigns with barge-in and warm transfer. Sensitive cases reach your team with the full context attached.
Book appointments, check orders, take payments and trigger back-office actions — automations that resolve the request, not just reply to it.
Currency, telephony, payment gateway, language and compliance switch automatically by region — from Ghana to the UK to the Gulf.
Upload your documents and policies; retrieval-augmented answers stay accurate and cite the source, with no hallucinated facts.
Live dashboards for containment, CSAT, channel mix and cost — with a supervisor console for real-time takeover of any conversation.
A guided path from sign-up to a production AI agent, in the region your regulator expects.
The same platform, contextualised to each market's payments, telephony, languages and data-protection regime. Africa runs in production today; every other region is configured and provisionable now — no rebuild.
Enterprise-grade automation, GDPR/ICO-ready with UK data residency.
WhatsApp-first and mobile-money native — Ghana as the live beachhead.
GDPR-native and multilingual across the single market.
TCPA/CCPA-aware messaging and voice at US scale.
Bilingual Arabic/English service for the Gulf.
Isolation, identity and auditability built for organisations that run many brands, regions and teams on one platform.
/api/v1/docs.Spin up a workspace in minutes, choose your region, and watch Pulse handle real conversations end to end.